Privacy Policy

Scope of this Privacy Policy

We understand that when accessing our services, the privacy and confidentiality of personal information (as defined under the Privacy Act) is important to you.

That’s why we fully respect your rights to privacy and are committed to protecting the personal and financial details you provide us in line with this Privacy Policy. This Privacy Policy applies to our Services and all individuals who use our Services or whose Personal Information is processed by The Gourmet Merchant.

 

Cookies

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

 

The Information we Collect

The only information we collect relates to your purchase of our products.  This will include your email address, telephone number, postal address.

Through the payment gateways on the site we collect financial information such as any bank or credit card details used to transact with us.

 

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Why we collect your Personal Information 

 

We collect your Personal Information so that we can carry out the following actions:

  • to enable you to use our online shopping site;
  • to provide our products and services;
  • to process payments by or to you in connection with our Services;
  • to create accounts, tax invoices or receipts;
  • to consider and respond to complaints made by you.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

 

When Personal Information is Used & Disclosed

We will not use any Personal Information other than for the purpose for which it was collected other than with the individual’s permission.

We will retain Personal Information for the period necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

We will not sell an individual’s Personal Information to third parties.

There are some circumstances in which we must disclose an individual’s information:

  • where we reasonably believe that an individual may be engaged in fraudulent, deceptive or unlawful activity that a governmental authority should be made aware of;
  • as required by any law (including the Privacy Act)

The Safety and Security of Personal Information 

We may hold your Personal Information in either electronic or hard copy form.

If you provide information to us electronically we retain this information in our computer systems and databases insofar as it relates to your purchases.

We use industry standard security measures to safeguard and protect your information.

If an individual suspects any misuse or loss of, or unauthorised access to, their Personal Information, they should let us know immediately.

We are not liable for any loss, damage or claim arising out of another person’s use of the Personal Information where we were authorised to provide that person with the Personal Information

Server

Our server’s site is secured using Let’s Encrypt SSL certificates.

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