Processing your Order


Placing Your Order
Browse our range and add your selections to the cart. Once you are ready, proceed to our secure checkout. You will receive an automated Order Confirmation Email immediately after your purchase. Please check your junk/spam folder if it does not appear within 5 minutes.

Order Processing & Handling

As we deal with food items, we take extra care in packing.
Processing Time: Orders are typically processed within 1–2 business days (Monday – Friday).

Payment Methods
Shopify – ApplePay, GooglePay, Visa, Mastercard, Amex plus Paypal

Order Changes & Cancellations

Because we aim to ship as quickly as possible changes or cancellations must be requested within an hour hours of placing your order. Please contact us at sales@thegourmetmerchant.com  with your Order Number in the subject line.

We reserve the right to cancel orders for errors. We will contact you first of course.

📋 The Fine Print

This is an Australian business (ABN 55 0600 947 06), governed by Australian and Victorian law. By shopping here, you agree to these terms.

  • We’re not liable for indirect losses or damages
  • Product info is provided in good faith but may contain errors
  • If under 18, please get parental consent before ordering
  • We may update these terms; changes apply to future orders only

✉️ Get in Touch

Questions? Concerns? Just want to chat about olives? sales@thegourmetmerchant.com

This all looks formal, but it’s really just about protecting both of us. What we truly want is for you to love our products.

Thanks for choosing The Gourmet Merchant! 🌿

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We're now having a short break to recover from Christmas. Love to have your orders but we won't be able to start sending them till Jan 8th 2026